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Quick Guide to Optimizing Your TripAdvisor Business Profile

12:12 AM | , ,

Optimizing your TripAdvisor Business listing
In the age of the internet, travel planning has evolved. When today’s travelers are looking for a place to eat, sleep, or visit, they look to online review sites like TripAdvisor. In TripBarometer, an accommodation and traveler survey conducted by TripAdvisor and market research firm StrategyOne, 93 percent of the respondents said that their booking decisions were impacted by online reviews.
These reviews have a significant impact on visitor traffic and conversions. If people find you on TripAdvisor, then they at least have to choose between you and a competing business. If they don’t find you, it is as if your business does not exist at all.
If you are a business owner or manager that caters to travelers then it is absolutely critical to get your business listed on TripAdvisor and optimize your TripAdvisor Business profile page. Read on for a list of ways to get started.
Write detailed descriptions. After you’ve claimed your business listing, spend some time writing a detailed description of your business. Avoid sales pitches and cliche ad copy, instead focus on highlighting the key features that distinguish you from your competition. For example, nearby attractions, popular amenities, and a convenient location. According to TripAdvisor, 92 percent of travelers choose a business that posts detailed property descriptions over one that’s missing info. Bottom line, the more detailed your page is the more likely potential customers are to choose you. 
Keep your info up-to-date. Do you know that 43 percent of all US businesses have at least one incorrect address on an online business listing or review profile page? In total, about $10.3 billion worth of potential annual sales are lost because of wrong/inaccurate local data. Which is senseless, because it’s an easy fix. If you have changed your business address, website, or phone number, then make sure you update it!
Add keyword-rich text. TripAdvisor listings regularly appear on search engine results pages. Do a bit of research to find your industry’s most relevant keywords (use the Google Keyword Tool or a similar service) and make sure you add some of these to your description text, but don’t overdo it. Keyword-stuffed descriptions don’t read well and actually work against you in Google rankings. Keep it simple and readable. By being equally search-engine-friendly and visitor-friendly, you put yourself in a good position to convert TripAdvisor users into customers.
Upload photos.  According to TripAdvisor, travelers engage 150 percent more with pages that have 20 or more photos. Add authentic and high-quality images that showcase your businesses location and special features. Forget the corny shots of popped champagne bottles and the predictable pictures of rose petals on the bed. If you’re managing a hotel, then show off your rooms, your lobby, and your service facilities. If you’re a restaurateur, then display pictures of your dining area, your exterior, and your most popular dishes. Don’t forget to add descriptive, keyword-rich captions!
Change your primary listing photo regularly. Did you make renovations to your hotel, restaurant, or business location? If so, then be sure to show people what it looks like right now. Keeping your info up to date applies to photos, too! Let visitors know about your remodel or new dish by regularly updating your primary listing photo on TripAdvisor.
Establish best practices for managing online reviews. Optimization of your Trip Advisor page is all about increasing visibility and communication. That’s why it’s so important to have an online review management strategy in place. It helps create the positive impression that your management team is engaged and that you actually care. Track your reviews regularly. Listen to customer feedback and respond to reviews whenever necessary. If you’re not satisfied with the number of reviews and ratings you’re getting (the volume does affect rankings), then we suggest signing up for TripAdvisor’s free Review Express service, which is designed to make it easier for your business to generate new traveler reviews.
Make your page more social. Not all potential customers will find your TripAdvisor page; instead, they find you on Facebook, Twitter, or your company blog. To ensure greater online visibility and improve overall search performance, add TripAdvisor apps or links across your social networks. This will expand your reach outside of TripAdvisor.
Show off your honors. TripAdvisor regularly rewards the best-reviewed and most highly-rated businesses with badges like “Travelers’ Choice” and “Certificates of Excellence”. If your business has been honored, then let people know! TripAdvisor offers press release templates for Certificate of Excellence recipients and other top businesses. You can also visit the TripAdvisor Widget Center and display your awards on your business website. These widgets are linked to your TripAdvisor page where potential customers can click through to browse your reviews, information, and photos.
Integrate booking or reservation links. TripAdvisor has partnerships with industry sites like Expedia, Agoda, Hotels.com, GetYourGuide, and OpenTable. For a TripAdvisor listing on steroids, ensure that your business is listed in these partner sites so that you can get a “Book Now” or “Reserve” link on your TripAdvisor listing.
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Yahoo Dethrone Google: Gets More Unique Visitors in July

12:27 AM | , , ,

Yahoo dethroned Google as the top destination of U.S. web users in July, comScore reported. Yahoo had an estimated 197 million unique visitors in July, compared to Google's 192 million. However, mobile device visits aren't included in those figures.
omScore Top 50 Properties (U.S.)
July 2013
Total U.S. – Home, Work and University Locations
Source: comScore Media Metrix
RankProperty
Unique Visitors
(000)
 RankProperty
Unique Visitors
(000)
 Total Internet : Total Audience 225,359    
1Yahoo! Sites196,564 26Hearst Corporation39,445
2Google Sites192,251 27YP Local Media Network38,394
3Microsoft Sites179,595 28TUMBLR.COM*38,367
4Facebook142,266 29Federated Media Publishing37,735
5AOL, Inc.117,395 30TWITTER.COM36,466
6Amazon Sites110,028 31Adobe Sites36,016
7Glam Media90,067 32WebMD Health32,783
8Wikimedia Foundation Sites83,435 33New York Times Digital32,396
9CBS Interactive81,538 34ESPN31,312
10Turner Digital77,244 35Fox News Digital Network31,079
11Apple Inc.75,338 36NETFLIX.COM30,891
12Ask Network75,166 37WORDPRESS.COM*30,105
13eBay71,924 38Meredith Digital29,878
14Viacom Digital65,631 39Disney Online28,697
15Comcast NBCUniversal64,043 40T365 - Tribune28,408
16About58,313 41Scripps Networks Interactive Inc.27,963
17Demand Media57,436 42EA Online26,999
18VEVO56,498 43Alloy Digital Properties26,274
19Gannett Sites54,249 44NetShelter Technology Media26,010
20Linkedin52,900 45Time Warner (Excl. Turner/WB)25,893
21craigslist, inc.51,217 46Conde Nast Digital25,889
22Weather Company, The50,983 47AT&T, Inc.25,802
23Wal-Mart42,945 48Everyday Health25,655
24YELP.COM41,880 49PINTEREST.COM25,446
25Answers.com Sites40,838 50Target Corporation25,343
While these aren't the most comprehensive traffic figures, comScore's July numbers show that Yahoo boosted its traffic by around 20 percent compared to last July. This is the first time Yahoo has taken the top spot on comScore's list since May 2011.
Also of note, Tumblr, which Yahoo recently acquired, didn't help pass Google on unique visitors. Tumblr ranked at 28th in the list, with roughly 38 million visitors during the month of July.
Speaking during the firm's second quarter earnings call, Mayer said that increasing traffic was one of her main focuses since taking over at the company.
"Hire and retain a great team; build inspiring products that will attract users and increased traffic; that traffic will increase advertiser interest and ultimately translate to revenue," she said. "People, then products, then traffic, then revenue."
The usual suspects – Microsoft, Facebook and AOL – took the third, fourth and fifth spots, raking in an estimated 180 million, 142 million and 117 million unique visitors last month, respectively.
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40+ Tools to Advance Your International SEO Process

12:01 AM | , , , ,

One of the most frequent questions I get is about the tools that I use for international SEO, and although I included most of them in my international SEO presentation at MozCon, since I didn't had the time to focus on them, I would like to share how I use them to support my international SEO activities.
There are tools to support every part of your journey, including identifying the potential, targeting an international audience, optimizing and promoting the websites, earning international popularity, and measuring and achieving benefit with the international SEO process. Let's get started!
Identify

Your initial international search status

Identify your initial international search visibility, from the volume and trends of queries to pages' impressions, clicks, and the CTR you get per country. Use the "Search Queries" report in Google Webmaster Tools and filter by location.
Google Webmaster Tools
In the Google Analytics "Demographics" report, check your current visits, conversions, conversion rate volume, and trends coming from different countries and languages, along the traffic sources, keywords, and pages used.
Google Analytics

Your international search potential

Beyond researching the search volume for relevant keywords in the language and country that you want to target (using the keyword tool of the most popular search engine in the relevant country), you can also use tools like SEMrush and SearchMetrics — which support many countries — to identify your current market activity and competitors.
To find out which search engine is the most popular in your target country, you can use StatCounter or Alexa, and then use their keyword tools to verify the specific search volume. It would most likely be Google Keyword Planner for the western world that mostly uses Google, Yandex Keyword Statistics for Russia, and Baidu Index for China.
SearchMetrics and SEMrush

Your international keyword ideas

Identify additional keyword ideas with Ubersuggest (where you can choose between many different languages and countries) and the Suggestion Keyword Finder tool.
Ubersuggest and SEOchat Suggestion Keyword Finder

Why I don't recommend Google's Global Market Finder

I'm also frequently asked why I don't recommend (or recommend, but only very carefully) Google's Global Market Finder in my International SEO advice, and here's the reason: It's frequently inaccurate with the translations and term localization, and can easily lead to confusion and misunderstandings.
The tool has an "important note" below the results:
"...since the translations are created using Google Translate, they are not always perfect so be sure to confirm that the terms you're selecting are accurate..."
Even so, people usually assume that since it's a Google tool the results should be okay. In some cases, though, when you're not a native speaker of a language, it's very hard to know for sure when it's right or not.
Because of this, the tool is useless most of the time, since it only adds additional complexity to the process. In the end, you'll need native support anyway, as well as validation with other keyword tools for more accurate keyword ideas and their search volume.
For example, let's say I'm from an American company looking for the potential search volume in Mexico related to "apartments" and "rent apartments":
Google Global Market Finder
The tool suggests "pisos", "alquiler apartamentos", and "alquilar apartamentos". These results have the following issues:
  • The term "pisos" in Mexico is not used as a translation of "apartments," but instead is what the "floor" is called. It is in Spain where apartments are called "pisos."
  • "Alquiler apartamentos" is "apartment rentals," and "alquilar apartamentos" is "rent apartaments," but while these terms are popular in Spain (and some other countries), they are not in Mexico. In Mexico, for "Alquiler apartamentos" it would be "Renta departamentos," and "Alquilar apartamentos" would instead be "Rentar departamentos."
You can see how if you search for these Global Market Finder-suggested terms in Google's own keyword research tool, their local search volume is very low compared to the ones I mention, which are the correct ones to use in this situation:
Rentar Departamentos / Alquilar Apartamentos Keyword research
Additionally, the term "Alquiler apartamentos" is not grammatically correct, since it needs a "de" preposition. It should be "Alquiler de apartamentos" (literally meaning "Rent of apartments" in Spanish). Although it's true this can also happen with any keyword research tool, in this case it adds even more confusion to the process. As I mentioned before, you will end-up requiring native support to be accurate anyway.
Target

Your international audience profile

Understand your target international audience's demographic characteristics and online buying preferences not only by researching with studies like the Comscore Data Mine, but by browsing the TNS Digital Life and Google's Consumer Barometer sites. These sites let you select and interact with their data for almost every industry, country, and demographic characteristic.
TNS Research and Consumer Barometer

Your international industry's behavior and characteristics

Identify your competitors in the international market, including their characteristics and trends, by researching with Alexa, Rnkrnk, Google's Display Network Research, and SimilarWeb.
You should understand which are their most popular products and content, their unique selling proposition, their weaknesses and strengths, which marketing activities they're already developing, and a little about their online communities.
SimilarWeb Tool
Optimize

Your hreflang annotations

Make sure to include the correct hreflang annotations on the different versions of your international pages, indicating the language and country targeting of each page, following the ISO639-1 format for the language attribute and ISO 3166-1 Alpha 2 for the country attribute.
You can use the DejanSEO hreflang validator to check the usage on a specific page, or Rob Hammond's SEO Crawler to quickly verify if all the pages are correctly featuring the notation. If you need to validate more than the 250 internal pages allowed, you can use the filters in Screaming Frog to specifically identify those pages which contain (or don't contain) the desired hreflang tags.
hreflang Tools

Your country-targeted website's geolocation

If you're country targeting and using a top-level domain, you can geolocate it using Google, Bing, and Yandex Webmaster Tools' geolocation features.
Nonetheless, the best way to geolocate a domain is by using the relevant ccTLD for each country. Take a look atIANA's database with each country code registry operator that usually allows domains to be purchased on their sites, or feature those approved domain registrars in each country.
Additionally, although it doesn't play as important a role as before, take a look at the example below. Minube, one of the most important travel communities in Spain, is hosted in Germany. If you can have a local IP for your website without much effort, that could be beneficial. You can check any website IP by using the FlagFox extension for Firefox or the Flag for Chrome extension.
Identify IP Tool

Your international web content

It's important that you develop attractive and optimized content for your international target audience that not only includes the desired keywords, but is interesting, serves to connect with your visitors, and helps you achieve your international website goals.
For this, it's fundamental that you have native support. If it's difficult for you to find that, check out online translator communities such as ProZ.
In order to validate your content, you might want to use professional translation software (more reliable than Google Translate) that also integrates with Office for example, making it easier to use. PROMT is one good example.
If at some specific point in the process (hopefully not for long) you don't have direct access to a native language speaker, or you just want to double-check something specifically, you should take a look at the WordReference forum. There's an amazing number of threads around phrases and translations for many languages.
On a day-to-day basis, you should also keep updated with the international trends and hot topics in order to identify new content for the website. For this, you can use Google Trends (take a look at the Hot Searches per country); Twitterfall, which lets you to easily follow up with a specific topic and has geotargeting features; and Talkwalker, a tool that supports many languages and easily generates alerts via email or RSS.
International Alerts and Trends
Promote

Your international popularity analysis

To research and understand your international competitors' link-building strategies, sources, and the popularity gap you have with them, you can use the same link- and social-analysis tools you likely already have, like Open Site Explorer, MajesticSEO, LinkRisk, and SocialCrawlytics.
Nonetheless, in this case, you should pay extra attention to the international audience's preferences, beyond link quality, volume, trends, sources, and types. Look at the social activity and profile, the most linked and shared content, the seasonality, the terms used and sites shared, the local industry influencers, and the favorite types of content, topics, and formats.
International Link Analysis

Your international link-building

Promote your international website assets by leveraging relevant local sites, understanding cultural factors, building relationships with local influencers and media, and identifying what works best in each country to scale and track the response to each international version.
For international prospecting you can use Link Prospector, FollowerWonk, and Topsy, and then follow up and manage your links with BuzzStream.
International Link Building
Measure

Your international search visibility

To easily verify how your international search audience sees your site ranking in their search results, you can use I Search From or Search Latte to quickly get the desired country and language's results.
Nonetheless, to make sure you're really seeing what your audience from other locations is seeing, it's best to do so with a local IP by using a proxy service. This will also let you verify your website from the desired international location and check to see if there's any types of settings for them, like a redirect, for example.
For this, you can use a free proxy browser add-on, like the ones from FoxyProxy, along any of HMA's Public Proxy list. If you want to have more reliable service, better speed, and select between many IPs, you also have paid ones, such as Hide My Ass or Trusted Proxies.
Geolocation tools

Your international search results

Measure each of your International web versions independently, from the rankings for each relevant country and language to the visits and conversions. Remember to pay extra attention to the currency settings, cross-domain tracking, and the country and language traffic alignment.
For each of the international versions, segment and analyze the rankings, visits, conversions, average conversion value and rate, the used keywords, pages, sources of traffic per languages, location, and devices.
For your search rankings, you can use web-based tools like Moz Rank Tracker, SEscout, and Authority Labs, which support international search engines, or use desktop applications such as Advanced Web Rankings, along with a proxy service to avoid being blocked. For quick revisions you can use free browser extensions such as Rank Checker for Firefox and SEO SERP for Chrome.
For the site behavior with the search engines, it is important that you also follow up with Google Webmaster Tools (or the Webmaster Tools of the relevant international search engine) along with Google Analytics, from a traffic and conversion analysis perspective. That will let you to continuously follow-up with your International SEO results, and allow you to make the appropriate decisions.
International Search Rankings
Benefit

Your international SEO ROI

Calculate what's required in order to achieve your conversion goals and a high ROI in your international SEO process while taking the SEO process costs into consideration. You can use the International SEO ROI calculator to facilitate this activity.
International SEO ROI Calculator
Always use your brain
Last but not least, let's not forget that despite all the help that these tools might give you the most important tool you have is your own brain.
Unfortunately I've seen how we forget sometimes about turning on an "autopilot," missing great opportunities (or even making mistakes) as a consequence.
Tools are not meant to replace you, but to support you, so do your own analysis, test everything and validate frequently, using your brain.
courtsey-moz.com
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